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Job Card - Information Technology 
Job 3 of 99 

IT Support Engineer - (Part-time / Temporary)

Job reference: 1491619 
Date notified: 10/06/2021 
Job location: Belfast 
Salary: 16-20 £18,994 p/a pro rata 21-24 £19,661 p/a pro rata 
Hours: 25 
Worktime: Mon - Fri 9am-5pm Flexible up to 30 hrs 
Closing date: 23/06/2021 
Employer: JobStart Scheme 
Business: Government Programme 
Address: Design Centre 
  39 Corporation Street 
Postcode: BT1 3BA 
Telephone: 000 000000 

Job Duties:

The IT Support Engineer will assist in providing 2nd/3rd line support for all aspects of our IT systems across the organisation. Main responsibilities of the post are: Liaise with teams within Disability Action to identify and agree resource needs and priorities in line with our IT strategy. Plan and carry out support activities to meet both internal and external IT related needs, including setting up a company wide database. Provide and support the team on adhering to WCAG guidelines while also developing our user interface design. Develop and work in collaboration with our marketing department on a monthly podcast. Assist Disability Action investigating where AI has been or could be used in our environment, including building prototypes or concept models. Carry out staff feedback and reviews of IT usage and confidence, to help to design new support activities to meet evolving staff and business needs. Any other duties relating to the post as identified by the line manager.

Qualifications / Experience:

Essential Criteria: Knowledge and skills in all aspects of Microsoft 365. A good understanding of IT software and hardware with a keen enthusiasm to learn further. Creativity, problem-solving and communication skills, in addition to the need for accuracy and attention to detail. Teamwork skills as the post holder will work with individuals in different roles and teams. Evidence of working on own initiative and with others to deliver an agreed objective or goal. Understanding of the issues barriers and relating to people with disabilities. Be self-motivated with an ability to manage work time effectively. Young person aged 16-24 with a disability.
Desirable Criteria: The ability to meet the travel requirements of the post. The post would suit a current undergraduate student looking for a paid work placement or a recent graduate.

Application Method:

JobStart is open to 16-24 years old. If you are on UC contact your Work Coach via your Journal. If you are in receipt of JSA, IS or ESA phone a Work Coach on 0300 200 7807. If you are 18-24 years and not in receipt of benefits phone 0300 200 7807

Other Information:

Disability Action. Only young people with a disability as defined by the Disability Discrimination Act 1995 are eligible to apply. Although this is a part-time temporary opportunity hours may be extended and it could lead to a permanent position.

Equality Statement: Disability Action recognises its legal and moral obligations to protect all individuals from unfair discrimination and harassment. Where necessary it will take positive steps to ensure that equality of opportunity is afforded to all employees, volunteers and users of Disability Action¿s services regardless of age, community background, domestic or caring responsibilities, disability, ethnic origin, gender, marital status, political opinion, religious belief or sexual orientation.
If you are unemployed you may get help with travel costs. Ask about the Travel to Interview Scheme.
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