Department for Communities
JobCentre Online NI
Vacancies Notified To The Northern Ireland
Employment Service
Department for Communities
Job Card -  
Job 4 of 560 

Administration & Support Officer (Maternity Cover) - (Full-time / Temporary)

Job reference: 1497392 
Date notified: 22/07/2021 
Job location: Belfast 
Salary: £18,606 per annum. 
Hours: 35 
Worktime: To be confirmed. 
Closing date: 04/08/2021 
Employer: Victim Support Northern Ireland 
Business: Registered Charity 
Address: Annsgate House 
  70-74 Ann Street 
Postcode: BT1 4EH 
Telephone: 028 90277750 

Job Duties:

The post-holder has primary responsibility for contacting witnesses who have requested support from the Witness Service and will provide information and support to staff within the Victim and Witness Care Unit as required.
The role involves contacting witnesses to introduce the service, responding to identified need and maintaining effective administration systems and reports in line with specified standards and performance targets.
Whilst having an ability to work on your own initiative, you will also work well as part of a team.

Qualifications / Experience:

5 GCSEs / O levels / Equivalent including English and Maths grade C or above with a minimum of two years' experience in the provision of providing administrative support in a busy office environment
Five years' experience in the provision of providing administrative support in a busy office environment.

Skills and Experience:
Proven organisational skills in an office environment.
Proven interpersonal skills, both verbal and written, with particular experience of making and receiving high volume telephone calls during peak periods.
Experience of both internal and external stakeholder engagement. Experience of dealing with confidential information - both verbal and written.
Experience of dealing sensitively with people in emotive situations. Proven record of valuing accuracy and attention to detail within your work.
The post holder must be proficient in the use of Microsoft Office packages.

Application Method:

Please complete an employer application form available via to apply. Application forms to be returned to the employer (see employer details).

Other Information:

Equality Statement: We are an equal opportunities employer.
We welcome applications from all suitably qualified persons. However, as Black and Minority ethnic groups, disabled people and people from the LGBT community are currently under-represented within the organisation, we would particularly welcome applications from the above-mentioned communities and backgrounds.

All appointments will be made on merit.
If you are unemployed you may get help with travel costs. Ask about the Travel to Interview Scheme.
Tax credits Online
Employer's application form available - please login
Employer's application form available - please login