This page explains how JobCentreOnline, which is managed by the Department for Communities, uses any
information you give to us, and the ways in which we protect your privacy. All personal information
will be dealt with in accordance with the terms of the Data Protection Act 1998.The
Data Protection Act
Under the Data Protection Act, we have a legal duty to protect
any information we collect from you. We use leading technologies and encryption software to safeguard
your data, and keep strict security standards to prevent any unauthorised access to it. If you make
vacancy applications online, the application and CV will be passed to the relevant employer. If
you are unemployed, and make vacancy applications online, this will update your client record on our
database with the vacancy number. What information
do we collect?
We collect three kinds of information from visitors to JobCentreOnline:
registration information, feedback and site usage information, from log files. In addition we are also
supplied with the name and National Insurance number of successful applicants who are placed in employment.
This information is processed in accordance with the Data Protection Act 1998 and allows us to measure
the effectiveness of this site.
To ensure that the site meets the best needs of customers,
and to ensure that the Department is providing the best possible service, the Department may use information
for research purposes. Any research conducted will be carried out in accordance with the terms of the
Data Protection Act 1998.1 Registration information
do not have to register to use JobCentreOnline.com, but you do need to register for certain functionality
e.g. To personalise your jobsearch or to apply for vacancies online.
information we collect is: your e-mail address which acts as your username (this is unique) and a password.
In addition if you are unemployed you can provide your national insurance number. Our technology supplier,
Fujitsu, stores this information securely. Fujitsu keeps it so that you do not need to re-register when
you come back to the site. We do not use this information to trace your identity and do not pass it
on to any third party or government department.2 Feedback
can send us your feedback in two ways: by comments and questions to the Editor through the Feedback
tab on the Home Page; or by taking part in specific targeted surveys the Department may run from time
to time.i) Comments and questions
If you send an
email or letter to the Editor, asking for information, we may need to contact other government departments
to find that information. If your question is technical, we may need to pass it to our technology suppliers.
We do not pass on any of your personal information when dealing with your enquiry, unless you have given
us permission to do so.ii) Surveys
When you send
comments, these may be published and read by anyone visiting the site.3
Site usage information
Log files allow us to record
visitors' use of the site. Fujitsu puts together log file information from all our visitors, which we
use to make changes to the layout of the site and to the information in it, based on the way that visitors
move around it. Log files do not contain any personal information. JobCentreOnline stores the last time
the user logged in.What happens when I link to another
JobCentreOnline.com contains links to other websites, both those of government
always be aware when you are moving to another site and read the privacy statement of any site which
collects personal information. We do not pass on any personal information you have given us to any other
site.Access to your information and contacting JobCentreOnline.com
can change your registration information at any time. To do this, you should sign in then click 'My
Profile' on the homepage. The 'Basic Information' button will allow you to edit your profile.
an updated version on this page. Regularly reviewing this page ensures you are always aware of what
information we collect, how we use it and under what circumstances, if any, we will share it with other